Large size (35*25*15cm), 50cm opening. Made of denim, featuring the brand's signature quilted design and double C metal buckle, blending casual and luxurious styles. The bag has a large capacity and can be carried by hand or over the shoulder.
Shipping Policy
Our products are available to all countries worldwide.
The approximate transit time for goods to other countries is as follows:
United States (excluding remote areas): About 4-15 days
Canada (excluding remote areas): About 6-18 days
Australia, New Zealand: About 6-10 days
Singapore: About 4-8 days
United Kingdom: About 5-10 days
Central and Southern European countries: About 6-12 days
Eastern and Northern European countries: About 8-15 days
Japan: About 4-8 days
Your tracking number will be updated within 2-4 days after your order is shipped.
Our original production packages are shipped from China, but SHOPIFY U.S. stores must fill in the U.S. local logistics single number, so we only fill in the USPS single number to go up through the single number can only query to the parcel through U.S. Customs, the USPS to get the parcel when the parcel to be delivered to the hands of the customer this journey of logistics tracking information. If you want to query the logistics tracking information from the factory in China to the United States during this period of time, you can directly contact the customer service e-mail address, the customer will send a link from China to the United States of the whole logistics tracking to you. And The customer will send you a link to the logistics tracking from China to the United States, and will also send you the photos and videos taken by the warehouse manager before your handbag is shipped.
By modifying the following tracking link, you can track the complete shipping information from China to your home in the US without contacting customer service.
The following tracking link belongs to one of our customers:
https://t.17track.net/en#nums=9234690406433700273787&fc=190686
If we send you an email with your USPS tracking number, for example: 9200190362718807768745
Please replace the USPS tracking number highlighted in red in the link above with this number to see the complete tracking information for your package.
Returns & Refunds Policy
We accept return requests within 30 days of delivery. If more than 30 days have passed since the item was delivered, we are unable to offer a refund or exchange.
Returned items must be unused, in original condition, and returned in their original packaging.
If the original order included free shipping, the original shipping cost will be deducted from the refund once approved.
Product Quality Issues (Proof Required)
If you believe your item has a product quality issue, defect, or shipping damage, please contact us before returning the item.
To ensure a fair and accurate resolution, customers are required to provide clear photos or videos showing the alleged issue.
-
Once the issue is reviewed and confirmed by our team as a product quality problem, we will cover the return shipping cost or provide an appropriate solution.
-
Claims of quality issues without sufficient visual evidence may not qualify as a quality-related return.
This process helps protect both our customers and our business from misunderstandings or misuse of the return policy.
Non-Quality Related Returns
If you wish to return an item for reasons not related to product quality (including but not limited to personal preference, ordering the wrong item, or no longer needing the product):
-
The return shipping cost will be the customer’s responsibility
-
Items must be returned to our U.S. warehouse
-
Return shipping costs are generally affordable
Shipping costs are non-refundable, and the original shipping cost (if applicable) will be deducted from the refund.
Return Review & Refund Processing
All returns are inspected upon arrival.
Once the returned item is received and reviewed, we will notify you via email regarding the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method. Processing times vary depending on your payment provider or bank.
Late or Missing Refunds
If you have not received your refund:
-
Please check your bank account again
-
Contact your credit card provider for processing updates
-
Contact your bank, as processing times may vary
If the issue persists, please contact us at:
support@fashion-trust.com
Sale & Discounted Items
Only regular-priced items are eligible for refunds.
Sale or discounted items are final sale and non-refundable, unless a confirmed product quality issue is verified with supporting evidence.
Exchanges
Exchanges are offered only for items with confirmed defects or damage.
If approved, we will replace the item with the same product.
Please contact us at: support@fashion-trust.com
SHOP APP Orders
For purchases made through SHOP APP advertisements, promotional $20 SHOP CASH may be provided.
If an order is canceled or returned, the $20 SHOP CASH funded by us will be reclaimed in accordance with SHOP APP policies.
